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Hi, I am John

John Edwards

Associate Director of DevOps and Cloud at Jagex

A lead DevOps engineer with 14+ years experience architecting, implementing and operating mission critical services in public and hybrid cloud at the head of multi-national teams.

Leadership
DevOps
Cloud
InfoSec
Compliance
Architecture

Skills

Experience

1
Jagex

Sep 2021 - Present

Cambridge, UK

Associate Director, DevOps and Cloud

Dec 2023 - Present

Responsibilities:
  • Evangelist for DevOps practices and Cloud adoption
  • Product Owner for multiple internal “As a Service” offerings
  • Line management of a DevOps group
  • Application of NIST Cyber Security Framework and NIST SP 800-53 to Cloud Infrastructure
DevOps Engineering Manager

Jun 2022 - Dec 2023

Responsibilities:
  • Lead engineer for infrastructure, on-prem and cloud, underpinning Jagex’s game services
  • Line management of a DevOps group
Principal Operations Engineer

Sep 2021 - Jun 2022

Responsibilities:
  • Lead engineer for infrastructure, on-prem and cloud, underpinning Jagex’s game services

IQVIA

2019 - 2021

Cambridge, UK

IQVIA, formerly Quintiles and IMS Health, Inc., is an American multinational company serving the combined industries of health information technology and clinical research.

Director, Systems Engineering

2019 - 2021

Responsibilities:
  • Design, implementation, budget and operation of multiple mission critical SaaS offerings for IQVIA’s Real World Tech Platforms global business unit
  • Standardise working methods across wider group
  • Promote and advance adoption of SRE
  • Support development teams with CI/CD infrastructure and private cloud services
  • ISO 27001 and HIPAA compliance
  • Disaster Recovery
  • Technical guidance/systems architecture for customer RFPs
  • Lead a SRE/DevOps team of 17 engineers spread between the UK, USA and Canada
2

3
Linguamatics

2010 - 2019

Cambridge, UK

Creator of world leading Natural Language Processing software, primarily for pharmaceutical and healthcare applications.

IT/Information Security Manager

2014 - 2019

Responsibilities:
  • Design, implementation, budget and operation of mission critical SaaS offerings
  • Support development teams with CI/CD infrastructure and private cloud services
  • Enterprise IT systems (email, collaboration, end user compute, etc)
  • ISO 27001 and HIPAA compliance
  • Disaster Recovery
  • Technical guidance/systems architecture for customer RFPs
  • Lead team
Systems Administrator

2010 - 2014

Responsibilities:
  • Operation of mission critical SaaS offerings
  • Support development teams with build/test infrastructure
  • Support enterprise IT systems

iansyst

2006 - 2010

Cambridge, UK

A provider of assitive technology for disabled individuals.

Build and Automation Manager

2008 - 2010

Responsibilities:
  • Linux and Windows system administration
  • Mass computer imaging
  • Automating software installation workflow to customise 6000+ laptops per year
  • Optimising build production line
Customer Support Engineer

2006 - 2008

Responsibilities:
  • 1st and 2nd level IT help desk.
4

Achievements

Community maintainer

Start-up Contributor

Leadership

ISO 27001

PCI DSS

Site Reliability Engineering

Software-as-a-Service

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